2021 Spring Virtual Bank Manager School Resource Portal

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Bank Manager School | Spring


Whether new or seasoned supervisors, you will find this experiential supervisor training invigorating, motivating and applicable to managing and supervising others.  You will learn how to manage crucial conversations and challenging situations.  You will practice a coaching approach that encourages your staff to be engaged and accountable.

We look forward to learning, laughing and growing with you!

Session Dates & Times

May 27, 2021 | 8:30am-4:00pm

June 1, 2021 | 8:30am-4:00pm

Zoom Information

The following link can be used for both sessions:

Zoom Instructions

Click the Zoom Instructional Guide to find helpful hints on using this platform.

Learn more here about Zoom’s enhanced security features.

Zoom Etiquette

Please click here to review Karen’s etiquette for Zoom.

Instructor Contact Information

Karen Butcher

Karen Butcher Coaching and Training


(855) 421-3484


To view the class roster, click here.

Pre-Session Assignments

Pre-Session 1 AssignmentDue May 24

Pre-Session 2 AssignmentDue Before June 1

Class Materials

Bank Manager School Outline This should be printed out or up on your monitor for both sessions.

Bank Manager School Toolbox  

Self Evaluation-Coach Template  

Are You Coachable?  

Clear is Kind  

Say Less Ask More  

Branch Manager's Letter-January

Branch Manager's Letter-February

Branch Manager's Letter-March

Branch Manager's Letter-April

Branch Manager's Letter-May

Massive Action Plan

Ideal Team Player Self Assessment


Session 1 | May 27  Contact Gail Queen for the access passcode

Session 2 | June 1  Contact Gail Queen for the access passcode


Click here to provide your feedback on the program.