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Tips to Protect Consumers During a Rise in Phishing Scams
In light of the recent rise in phishing scams, and specifically text scams, the Virginia Bankers Association (VBA) urges all bank customers to be vigilant in detecting these scams. Every day, thousands of people fall for fraudulent emails, texts, and calls from scammers pretending to be with a bank. These are commonly referred to as phishing scams. The communication is designed to trick consumers into providing confidential information (like account numbers, passwords, or PINs) either online or over the phone to someone imitating a bank employee. Victims of phishing scams can lose hundreds, even thousands of dollars. Newly released Federal Trade Commission data show that consumers reported losing more than $12.5 billion to fraud in 2024, which represents a 25% increase over the prior year.
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2023 Spring Bank Supervisor School Attendee
“Karen is amazing! She is a great speaker and kept everyone so ENGAGED. I learned so much and would love to have her come to a bank-wide training in the future!”
2023 AML/BSA 2-Day School Attendee
“Mark is an SME in this field and he makes learning so enjoyable via his delivery methods which are interactive and sometimes comical to highlight basic levels of understanding. The program is invaluable to all BSA practitioners. Excellent class.”
2023 Spring Bank Supervisor School Attendee
“I’ve been to several seminars/classes at the VBA over the years, and this one was the best overall. Karen has a great sense of humor, and she really knows her stuff. She did a fantastic job keeping everyone engaged. I learned quite a lot about supervising with intentionality and keeping my team engaged.”
2023 Connect
Protect Experience Attendee
“It was a wonderful networking and teambuilding experience, along with the financial industry updates that will keep you relevant with what’s going on in the industry and in your field of expertise.”
2023 Connect
Protect Experience Attendee
“Great opportunity to network with peers and other VA bankers and learn more about the industry and other hot and relevant topics.”
Management Development Program Recommender
“The Management Development program has surpassed our expectations! It is a fantastic program and we look forward to having more of our team participate.”
Women in Banking Conference Attendee
“You have to experience the environment for yourself in order to receive the full benefit. It is my desire for every woman to be able to attend and leave with the sense of community & empowerment that is developed and created by this conference.”
Women in Banking Conference Attendee
“It’s rare, in our industry, that you have a group full of women together to network and grow our careers – you can’t help but feel empowered in that room and when you leave.”
VBA Leadership Conference Attendee
“The VBA is very passionate about the next generation of leaders in Virginia banks. It is refreshing to have an organization that prides itself on taking such an interest in so many future leaders.”
VBA Leadership Conference Attendee
“Every time I leave a VBA event, I am excited to come back to work and share what I’ve learned. Even if my bank can’t send me in the future, I see it as something I would pay for because it would be an investment in myself. I’m hoping next year others can attend as well.”