Treasury Management Seminar
One-day program that provides understanding of treasury management products and services

In-Person Gail Queen

VBA Training Center
4490 Cox Road
Glen Allen, VA 23060

This one-day program will provide a basic understanding of bank Treasury Management (also known as Cash Management) products and services. We will discuss how these products provide value to business clients and banks, identify new and trending products and their effect on traditional Treasury Management products, consider who your new and varied competitors are, and describe the linkage between business deposit acquisition and Treasury Management product sales.

The session is geared towards all bank staff who are interested in a basic knowledge of Treasury Management products and services including:  those new to Treasury Management sales and/or service, new business development staff, and retail delivery staff who have business calling responsibilities. Sales support and operations staff who work with Treasury Management products are also welcome.

Register Now!

Agenda & Speakers

Debra E. Knox, CCM, senior treasury management professional at Knox Advisors, has a direct, intimate knowledge of the financial services industry based on many years of experience in customer contact and treasury product positions at all levels. She currently manages a consulting company working with financial institutions and specializing in treasury management services. Knox Advisors, LLC, was created in March 2016 to assist bank with B2B product delivery and relationship building.

Deb’s recent projects have included: merchant services RFPs, credit card services RFPs, treasury management product and pricing review, and treasury management documentation and workflow review. She has been an instructor with the PA Bankers Association in 2018 and 2019 to provide Treasury Management Schools on both a basic and advanced level.

Previously, Deb held positions with Metro Bank, Union Community Bank, Fulton Bank, Safeguard Business Systems, Keystone Financial and CoreStates Bank. She has led sales teams both regionally and nationally and has also managed various treasury management product groups at a senior management level.

Deb is a graduate of the PA Bankers Association Advanced School of Banking and a member of the Association for Financial Professionals (AFP). She also earned a Permanent Certified Cash Manager Certification in 1990 and is a Past President of both the Lancaster Chapter of the American Institute of Banking and the National Association of Bank Women (Lancaster/Lebanon). Deb attended Franklin & Marshall College.

Registration Fees

VBA Members

Date Price
Through February 5, 2020 $495
February 6-February 26, 2020 $525
February 27 – March 19, 2020 $555


Date Price
Through February 5, 2020 $995
February 6-February 26, 2020 $1,025
February 27 – March 19, 2020 $1,055

Cancellation Policy

All cancellations will be charged a $25.00 administrative fee. Cancellations received less than 72 business hours before the program will be charged a $75.00 administrative fee plus any additional fees associated with the training. Substitutions are allowed prior to the beginning of course.

Special Needs & Americans with Disabilities Notice

If you have special needs that may affect your participation in this event, please contact Gail Queen to discuss accommodations.

Inclement Weather

In case of inclement weather, please check the VBA Event Hotline for updates on the status of VBA events.

Hotline Number (804) 819-4739

Hotel Information

Hyatt Place Richmond-Innsbrook
4100 Cox Road | Glen Allen, VA 23060

The VBA has reserved a block of rooms at the Hyatt Place Richmond-Innsbrook for $124.00 plus taxes/fees.  In order to take advantage of this reduced rate, reservations must be made by February 17, 2020.  Reservations can be made online here.


View sponsorship and exhibiting opportunities here. Contact Amy Binns at 804-819-4726 for more information.