Bank Directors’ Symposium – Attendee Portal
Co-sponsored by the Virginia Association of Community Banks

Internal Links Kristen Reid Amy Binns

The Directors’ Symposium, co-sponsored by the Virginia Association of Community Banks, provides bank board members with current data, thought-provoking industry trends and networking opportunities with other directors and regulators. The program is designed to benefit both new directors and seasoned veterans on the Board.

Hotel Info & Meeting Rooms

April 16, 2024 - Blacksburg, VA 

The Inn at Virginia Tech
901 Prices Fork Rd
Blacksburg, VA 24061

Registration for the Blacksburg Directors’ Symposium will be in Latham foyer with the sessions taking place in Latham A and B.

April 17, 2024 – Richmond, VA

Richmond Marriott Short Pump
4240 Dominion Boulevard
Glen Allen, VA 23060

Registration for the Richmond Directors’ Symposium will take place in the ballroom foyer with the sessions taking place in the Commonwealth Ballroom.


8:30 a.m. Registration & Breakfast

9:00-9:05am Welcome

9:05-9:55am  Economic Outlook Lauren Henderson | Stifel, Nicolaus & Company, Inc.

9:55-10:45am Liquidity in the Current Banking Environment Dan Brenton and Todd Wacker | FHLBank Atlanta

During this presentation, Todd and Dan will discuss liquidity and the importance of identifying and managing liquidity sources as well as the current liquidity environment, funding sources, and best practices.

10:45-11:00am Networking Break

11:00-11:50am Legal Panel 
Moderated by: DeMarion Johnston | Virginia Bankers Association;
Panelists: Heather Eastep | Hunton Andrews Kurth, LLP; Scott Richter | Williams Mullen; Seth Winter | Troutman Pepper Hamilton Sanders LLP

11:50am-12:50pm Lunch

12:50–1:40pm Artificial Intelligence and the Future of Payments Patrick Dix | SHAZAM

Artificial Intelligence is a topic almost every industry is trying to grapple with.  The potential benefits and the uncomfortable challenges AI present make it hard to think strategically about. In this session we’ll give you a framework to think about new technologies and innovations like AI and how you might use them in your bank.  We’ll talk about the ways AI is already in the marketplace, enhancing payments, authentication and the customer experience.  We’ll also look down the road at the potential risks AI and it’s uses pose for banking in the future. 

1:40-1:50pm Networking Break

1:50–2:40pm Commercial Real Estate Workout and Restructuring Considerations Robert Chappell | Spotts Fain PC

This session will focus on what bank directors should understand when the bank is working out and recovering commercial, secured loans.  Robert will walk attendees through the steps that they should understand when addressing troubled loans, including: (1) the gathering of information; (2) assessing and analyzing loan documents, collateral and financial information; (3) risk assessment, including lender liability and litigation risk; (4) the use of legal tools including pre-negotiation letters and forbearance agreements; and (5) a discussion of methods of collateral seizure and liquidation including foreclosure, receiverships and bankruptcy.  The talk will also examine basic risk management steps bank directors should understand for avoiding trouble loans and for dealing with borrowers who are inclined toward litigation.

2:40–3:30 pm Bank Directors: Your Vital Stewardship Leadership Role Eric Alexander | 6 Arrows Consulting

Bank directors serve in an important role — and you can enhance your effectiveness in that role by better understanding the essence of the role, how it is distinct from yet supportive of the role of management, and what the keys are to exercising effective oversight in an industry experiencing continual change. In this session, we’ll explore some keys to maximizing your contribution in this vital stewardship leadership role.

Attendee Roster

Blacksburg Directors' Symposium Roster

Richmond Directors' Symposium Roster

Session Materials

Session materials will be provided as they become available from the speaker. 

PLEASE NOTE: All presentations are password protected.  The password for all presentations is VABankDirectors2024

Economic Outlook Lauren Henderson | Stifel, Nicoluas & Company, Inc.

Liquidity in the Current Banking Environment Dan Brenton and Todd Wacker | FHLBank Atlanta

Artificial Intelligence and the Future of Payments Patrick Dix | SHAZAM

The presentation from SHAZAM is not available for download, however if you would like specific slides, please email Patrick Dix.

Commercial Real Estate Workout and Restructuring Robert Chappell | Spotts Fain PC

Bank Directors: Your Vital Stewardship Leadership Role Eric Alexander | 6 Arrows Consulting

Speaker Bios

Eric Alexander | 6 Arrows Consulting
Eric Alexander, President of Six Arrows Consulting, brings coaching and advisory services to leadership teams of community banks and other mid-market companies to help them navigate the challenges of change. As part of his 35+ years of financial management leadership, Eric led the financial team of Happy State Bank (a $6 billion community bank headquartered in Amarillo, Texas) for nearly 8 years as CFO until its acquisition in early 2022. Eric earned an MBA and holds professional certifications as a Certified Public Accountant, Chartered Financial Analyst and Certified Management Accountant. He is a 2017 graduate of the Stonier Graduate School of Banking and presently serves as faculty for the program.  He has been published in professional journals including the Journal of Accountancy and presents at industry and continuing education events.

Dan Brenton | FHLBank Atlanta
As a Senior Relationship Manager, Dan Brenton leads audiences through real-world scenarios for creating strategies to promote lending growth and managing interest-rate risk. FHLBank Atlanta offers a broad portfolio of customizable products and services that can address the unique business needs of member institutions. Additionally, Dan presents strategies that leverage these products and services to help members manage the balance sheet and support portfolio and secondary market lending. 

Robert H. Chappell, III | Spotts Fain PC
Robert Chappell’s, attorney & shareholder for Spotts Fain PC, focuses on commercial bankruptcy, bankruptcy litigation, creditors’ rights insolvency, and business. He represents lenders in all facets of commercial credit transactions from origination to work-out and recovery. Recently, he has represented asset purchasers in complex bankruptcies, represented debtors in Chapter 11 cases selling real properties, helped restructure the finances of a continuing-care-retirement-community and assisted in the resolution of major credit issues involving real estate developments, condominium developments, title litigation, hotels, and golf courses. He also provides counsel to local businesses, with a focus on community banks. Following law school, Robert served as a law clerk to the Honorable Hal J. Bonney, Jr., a United States Bankruptcy Court Judge in Norfolk, Virginia. Robert is a Director of Froehling & Robertson, Incorporated. He has served on the Board of Directors of the Richmond Bar Association and is a past Chair of the Bankruptcy Section of the Richmond Bar Association.

Patrick Dix | SHAZAM
As vice president of client and association engagement, Patrick leads SHAZAM’s Speakers Bureau, providing valuable and timely education on issues facing banks and credit unions. SHAZAM’s Speaker’s Bureau delivers some of the highest-rated content and training at more than 100 meetings and conventions annually. Patrick also supports SHAZAM’s advocacy efforts at the state and federal level to ensure community financial institutions have a strong voice in the payments industry. Patrick joined SHAZAM as vice president of public relations and has served as vice president of strategic alliances prior to moving to his current role. Before joining SHAZAM, Patrick spent 25 years as a broadcast journalist, including 16 years as the senior morning news anchor at the NBC affiliate in Des Moines, Iowa.

Heather Eastep | Hunton Andrews Kurth, LLP
Heather’s practice focuses on corporate and regulatory representation of financial institution franchises. She has counseled institutions on M&A transactions, as well as provided representation on securities offerings, capital planning, and corporate restructuring. She also advises financial institutions and financial service providers on emerging regulatory and compliance issues, mostly recently related to high-risk customers and Fintech opportunities.

Lauren Henderson | Stifel, Nicoluas & Company, Inc.
Lauren Henderson is an economist for Stifel Financial. She focuses on the research and analysis of economic trends and activity, world economies, financial markets, and monetary and fiscal policies. She has been with Stifel for seven years and works under the leadership of Stifel’s Chief Economist Dr. Lindsey Piegza. Henderson is a member of the National Association for Business Economics (NABE). She holds two degrees from Loyola University Chicago in marketing and economics, and earned her MBA with a focus in economics from Loyola University Chicago. She is based in Stifel’s downtown Chicago office.

DeMarion Johnston | Virginia Bankers Association
DeMarion Johnston serves as the General Counsel of the Virginia Bankers Association where she provides legal representation to the Association and its subsidiaries. Prior to joining the VBA, she served as Associate General Counsel in the Office of General Counsel of the Virginia State Corporation Commission advising and representing the Commission and its divisions, primarily the Bureau of Financial Institutions and Bureau of Insurance. She has also worked for a federal banking regulator and in the private practice of law. DeMarion possesses expertise in banking, non-depository financial institutions and services, and insurance, as well as state and federal regulation of those industries.

Scott Richter | Williams Mullen
Scott Richter represents community banks and other financial service companies in corporate and securities matters, mergers and acquisitions, corporate governance and bank regulatory issues. A partner at Williams Mullen, Scott serves as a strategic advisor for clients’ boards of directors and C-Suite executives. He also devotes a significant portion of his practice to counseling publicly held clients with the reporting, proxy and other disclosure obligations imposed by the Securities and Exchange Commission. He has been named the Best Lawyers® Richmond’s “Lawyer of the Year” for Securities Regulation (2015), Securities/Capital Markets Law (2020) and Banking and Finance Law (2021). He is listed in The Best Lawyers in America© for Banking and Finance Law, Corporate Governance Law, Corporate Law, Mergers and Acquisitions Law, Securities/Capital Markets Law and Securities Regulation (2010-present). Scott earned his Juris Doctor degree from the University of Wisconsin, and a B.B.A. degree in management from the College of William & Mary.

Todd Wacker | FHLBank Atlanta
As Director of Member Strategy, Todd Wacker works with the sales team to design and implement customized funding and risk management solutions for FHLBank Atlanta’s more than 800 financial institution members. Wacker presents strategies that leverage our products and services to help members manage their balance sheets and support portfolio and secondary market lending. Additionally, he manages the relationships with our regional account members and develops strategic content for sales team presentations and funding balance sheets and executing capital market trades.

Seth Winter | Troutman Pepper Hamilton Sanders LLP
A partner for Troutman Pepper, Seth represents publicly traded companies and financial institutions, including banks and bank holding companies, nonbank lenders ,and other fintech and financial services companies, on regulatory, compliance, strategic, corporate law, securities law, and disclosure matters. Seth regularly represents financial institutions in mergers and acquisitions, including bank mergers and acquisitions of non-bank institutions. State and nationally chartered community banks, and their boards of directors and executive officers, rely on him to handle a variety of regulatory, compliance, and corporate governance issues, and Seth advises boards of directors on legal issues and fiduciary duties in the context of complex strategic transactions. He also represents financial institutions in connection with applications to federal and state regulatory agencies, including applications related to organic and M&A growth, new lines of business, and entry into new geographic markets. Seth has significant experience advising clients on periodic and current public disclosure obligations, corporate governance issues, annual and special meetings of shareholders, securities exchange listing and compliance issues, and equity and debt offerings.

Thank You to Our Sponsors!


CRS Data logo
CRS Data
Alwyn Staley, Partner | (800) 374-7488 x150

For over 30 years, CRS Data has been dedicated to delivering powerful, accurate property data backed by superior customer service. Their Financial Suite product is tailored made for financial institutions. Offering public tax records, sales and mortgage histories, property comparables, warranty deeds, interactive GIS plat maps, area demographics. CRS helps banks manage their commercial loan portfolio generate non-interest income and manage risk. They offer the power of clear and current property information to help you generate income and make sound decisions.


Olsen Palmer logo
Olsen Palmer
Christopher Olsen, Managing Partner | (202) 627-2043

Olsen Palmer is an independent investment banking firm that exclusively advises financial institutions across the full spectrum of Mergers & Acquisitions.


PWCampbell logo
Marshall Jett, Regional Vice President | (412) 737-2508

PWCampbell is a full-service firm offering design-build, branch experience, and consulting services to the financial industry. Their vast experience lies within architecture, interior design, preconstruction, construction, branded environments, and award-winning technology solutions. Their Best in Class service and “open door” relationship with their clients are the cornerstones of the business. Backed by over a century of experience, they have the passion and vision to take your project to the next level.


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Strategic Risk Associates (SRA)
Steve Kruskamp, VP Sales  l  410-818-6006

SRA Watchtower’s holistic risk intelligence platform removes the friction, cost, and complexity out of risk and performance management while providing their customers with hindsight, insight, and foresight needed to make insightful business decisions. Key services include: ERM, FinTech Risk Management, Risk & Control Self-Assessment, Risk Maturity Framework, Program Risk Assessments.


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Bernard Rogers, Director of Equity Funds & Investor Relations | (804) 297-3005

As one of the oldest Virginia-based tax credit equity fund managers, they have been creating high-performing equity funds for over 30 years that prioritize the diverse needs of their investor and development partners, as well as the communities in need of affordable housing and economic development opportunities. Through their efforts, they have facilitated and managed 59 equity funds, directing funding to the construction and rehabilitation of affordable rental housing and economic development real estate projects across Virginia and in surrounding states. 

Questions? Contact Amy Binns