2023 Virtual Compliance School (Hosted by: Virginia, Maryland, North Carolina and West Virginia Bankers Associations)
Lending & Deposit Tracks Available!

Conference/Seminar/School Kristen Reid

Compliance School consists of two tracks, Lending and Deposits, and is designed for entry-mid level compliance personnel. 

In 2023, the VBA, MBA, NCBA and WVBA will join together to host the virtual school with a three day Lending track and a one day Deposits track. 

To Register, click here.


Compliance School Dates

The sessions will be spaced out to allow participants to take the regulations presented and go back, examine their bank’s policies and procedures and practice some “real world” application.  

Lending Track
  • May 22, 2023
  • May 25, 2023
  • May 30, 2023
Deposits Track
  • June 1, 2023

Lending Track

Consumer loan product regulations are more complex and detailed than ever with more significant changes and guidance becoming effective at regular intervals. With greater scrutiny comes higher risk of noncompliance and the likelihood of enforcement action and/or civil money penalties.

This program offers a comprehensive discussion of consumer compliance regulations and effective assessment methods. Lenders and compliance officers will be better prepared to effectively audit, train, and manage the bank’s compliance lending requirements.

Reg B: Equal Credit Opportunity Act

  • Equal treatment and fair lending considerations
  • Application stages: inquiries, incompletes, withdrawals, denials, and approvals
  • Collection of government monitoring information
  • Adverse action rules and business loan denial options
  • New requirements for providing copies of appraisals and evaluations.

Fair Credit Reporting Act

  • Permissible purpose
  • Requirements of users of consumer reports• Duties of furnishers of information to a CRA
  • Requirements relating to identity theft.

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)

  • The FTC Act/Dodd-Frank Act
  • Standards for determining what is unfair, deceptive or abusive.
  • Deceptive acts and practices
  • Abusive acts or practices
  • Managing risks

Flood Disaster Protection Act

  • Flood insurance eligibility and determination
  • Private Policy requirements and challenges
  • Required notification and acknowledgment.
  • Insurance and escrow requirements
  • Force placed insurance, penalties and liabilities.
  • What examiners look for in a flood exam.

Reg C: Home Mortgage Disclosure Act (HMDA)

  • Requirements, responsibility and reporting
  • Loan application register
  • Setting HMDA audit sampling sizes
  • Discuss common violations.
  • Discuss expanded data field.

Reg Z: Truth in Lending Act

  • Coverage and exemptions
  • Finance charges, annual percentage rate and amount financed
  • Adjustable-rate mortgage (ARM) disclosures
  • Mortgage transfer disclosure
  • Right of rescission
  • Higher-priced mortgage loans
  • Homeownership counseling
  • Ability-to-Repay / Qualified Mortgage rules

Reg X: Real Estate Settlement Procedures Act (RESPA)

  • Homeownership counseling
  • General disclosure requirements
  • Restriction of fees
  • Escrow accounts
  • Mortgage servicing and error resolution procedures
  • Early intervention requirements, continuity of contact, and loss mitigation procedures

Homeowners Protection Act (PMI)

  • Coverage
  • Cancellation and termination
  • Disclosure requirements
  • Civil liabilities

Reg Z: TILA-RESPA Integrated Disclosures

  • Loan estimate
  • Closing disclosure
  • Tolerances

Military Lending Act

  • Coverage
  • Lending limitations / Prohibited practices
  • MAPR calculation
  • Disclosure requirements

Deposits Track

Consumer deposit products, services and delivery methods have changed dramatically due to the Dodd-Frank Act. Regulatory amendments and new interpretations have created an extremely complex deposit environment. This program provides a comprehensive discussion on critical deposit account rules and discusses the implications of UDAAP and the subjectivity of enforcement. Compliance officers and personal bankers will be better prepared to identify solutions in the deposit account front-line sales and operations areas.

Reg D: NOW Eligibility and Reserve Requirements

  • Repeal of the withdrawal restrictions on savings and money market accounts
  • Regulatory minimum and your bank’s early withdrawal penalty
  • What are the reserve requirement rules? How do they impact compliance?
  • Interest-bearing DDA vs. NOW accounts – they’re not quite the same.
  • Interest premium rules – Do they still matter?

Reg E: Electronic Funds Transfer Act

  • Disclosures and notices
  • Resolving error claims
  • Electronic check conversion
  • Customer education
  • Remote deposit capture
  • Mobile banking
  • Foreign remittance rules
  • Payroll card and gift card rules
  • Examination trends and frequent findings
  • Overdraft Opt-ins

Reg CC: Expedited Funds Availability Act

  • Disclosures and notices
  • Implications of item posting order.
  • Common hold notice errors
  • Check 21
  • Remotely Created Checks

Reg P: Privacy and Information Sharing “Opt Outs”

  • Reg P rules
  • Model form (01/01/11)
  • Connection with FCRA sharing
  • Do not market/Do not solicit policies.
  • New CFPB annual disclosure rules

Reg S: Right to Financial Privacy

  • Government information requests
  • Reimbursement

Fair Credit Reporting Act/ID Theft “Red Flags”

  • Address discrepancies
  • Credit report alerts
  • Other “red flags”
  • Affiliate marketing
  • Annual report

Reg DD: Truth in Savings Accounts (TISA)

  • Disclosures and notices
  • Unfair, Deceptive, or Abusive Acts or Practices (UDAAP)
  • The higher-risk parts of the rules (e.g., inconsistent terminology, products/terms changes)
  • Advertising compliance
  • Common disclosure errors
  • Courtesy Overdraft Programs

Registration Fees & Information

Click here to register for the 2023 Virtual Compliance School!

Lending Track Only

  • $600

Deposits Track Only

  • $325 

Full Compliance School (Lending & Deposits)

  • $875 

VBA Event policies

By registering for this event, you are agreeing to the VBA Event Policies.

VBA Event Cancellation Policy

All cancellations will be charged a $25.00 administrative fee. Cancellations received less than 72 business hours before the program will be charged a $75.00 administrative fee plus any additional fees associated with the training. Substitutions are allowed prior to the beginning of course.

Special Needs & Americans with Disabilities Notice

If you have special needs that may affect your participation in this event, please contact Kristen Reid to discuss accommodations.


Bryan Crowe, Managing Partner & Co-President | TCA

Brian Crow’s passion for and skill in protecting bank assets from fraud and compliance losses have earned him the nickname “Security Evangelist.”

In addition to developing and guiding the strategic vision for TCA, Brian delivers focused educational support to clients and helps them manage TCA’s suite of consulting, audit, and training services.

He’s a nationally recognized expert on BSA/AML and deposit compliance and is a regular speaker at the annual BSA/AML Top Gun Conference.

As an education consultant for the Glia Group BOL Learning Connect program, Brian conducts webinars on topics like VISA/MasterCard chargebacks, debit card compliance, and fraud prevention. For this work, he was recognized as a Bankers Online Guru in 2011.

Monique Reyna, Assistant Vice President Compliance | TCA

Monique Reyna brings a wealth of knowledge and experience to TCA’s impressive team of compliance professionals. Along with over 25 years of experience in lending operations, she has earned both a Bachelor’s degree in Organizational Management and a Master’s in Business Administration.

Ms. Reyna’s experience in virtually every aspect of lending uniquely qualifies her in her role with TCA. She began her career at Freddie Mac as an administrative assistant, and shortly thereafter began working on seller/servicer audits. During her early career, she held positions in every area of lending including processing, underwriting, closing, post-closing and servicing.

For 14 years prior to joining TCA, she served as both a Vice President and Senior Vice President of Lending, supervising both loan origination and servicing. Ms. Reyna was responsible for regulatory compliance within the lending department. In this capacity, she developed bank policies and procedures, conducted internal compliance reviews for new loan originations and loan servicing, reviewed the year-end HMDA LAR for accuracy, and provided staff training.

Ms. Reyna joined TCA in May 2016.

Michelle Strickland, Managing Partner & Co-President | TCA

As co-president and managing partner, Michelle guides TCA’s strategic vision and fosters a culture of excellence at the firm.

Having “grown up” in loan origination and operations, Michelle specializes in all areas of lending and lending compliance, and TRID and HMDA compliance are of particular interest to her.

Michelle began her career on the teller line, giving her a top-to-bottom understanding of banking. She draws on her 30-plus years of experience to bring a thoughtful, methodical approach to each compliance engagement.

An in-demand speaker and educator, Michelle regularly shares her expertise at industry events like the Chicagoland Compliance Association and the Virginia Banker’s Association and during teaching engagements at the Illinois Bankers Association and the Virginia Bankers Association.