2021 Intern Resources
VBA Internship Program

Internal Links Monica McDearmon

Internship Program logo

You will find all 2021 VBA Internship Program materials and resources on this page for use throughout the summer. Please contact Monica McDearmon at 804-363-9347 with questions.

Virtual Intern Orientation – 6/2/2021

View a welcome message from VBA President & CEO Bruce Whitehurst below.

Bruce’s contact information:

Twitter: @BruceTW
Office: 804-819-4701 | Mobile: 804-241-3223

2021 Intern Resources

VBA Certificate of Completion Requirements Overview

Interns participating in the VBA Internship Program will be eligible to receive the Certificate of Completion if they meet the following requirements. Mentors will send all necessary documentation to the VBA no later than August 31st.

2021 Certificate of Completion Checklist - Fillable PDF
2021 Certificate of Completion Checklist - PDF

  • Complete an American Bankers Association (ABA) online training course OR equivalent online banking industry training (must be approved by the VBA). See below for more information on the ABA course options.
  • Complete a capstone project and presentation.
  • Participate in at least four of the virtual VBA events (Intern Orientation and at least three of the weekly Zoom meetings OR at least four of the weekly Zoom meetings).
  • Involvement in a community support or volunteer opportunity (banks will determine specifics of this based on opportunities throughout the summer).
  • Complete the VBA Internship Program self-evaluation.

ABA Online Course Information

Interns are required to complete an American Bankers Association (ABA) online course OR equivalent online banking industry training (must be approved by the VBA) to earn the VBA Certificate of Completion.

2021 ABA Course Options

ABA Login information

For interns completing an ABA online course, the VBA will send login information to the interns after their start date with the bank.

Your login credentials are below.  Upon logging in the first time, you will see a message stating that your password has expired and you will be required to select a new password of your choosing. If you ever forget your password, you can use the “Forgot Password” link on the login page.  Notice that your username is your bank email address followed by “.vaba”.    See below for an example:

Login Page: https://aba.csod.com  

Sample Username: msmith@usabank.com.vaba

Temporary Password: Password1

Once You have logged in and changed your password, you will be taken to your welcome page.  To view your transcript and access your assigned training, select “Learning” from the menu and click “View Your Transcript.”  Your transcript contains your assigned training.  Click on the action button (open curriculum, launch, etc.) to the right of the course title to access the training.

Access a tour of the ABA online training platform here!

Capstone Project & Presentation

Throughout the summer, interns will complete a capstone project and presentation on a banking industry topic. This project will be due by a date agreed upon by the bank and intern, no later than August 6, 2021. Interns can either research one of the topic options listed below or a topic selected by the bank. Mentors will complete the capstone project and presentation rubrics at the conclusion of the project.

capstone project topic resources

Option 1: Fintech: Disruptor or Partner?
Option 2: Ideal Location for a New Bank Branch
Option 3: Banks and Social Media: How to Use these Platforms to Engage, Retain and Attract Customers
Option 4: Attracting the Next Generation as Customers and Employees
Option 5: Banks: The Cornerstone of the Community
Option 6: The Bank of the Future
Option 7: Serving the Underbanked and Unbanked
Option 8: Cryptocurrency/Digital Currency: Disruptor or Partner?

Weekly Zoom Meetings

The VBA will hold weekly Zoom meetings for all interns participating in the program. We hope this provides a platform for you to get to know one another, learn about the industry, and hear from banking professionals from across the Commonwealth.

These meetings will occur every Thursday at 10:00 a.m. starting June 10th and ending July 29th. See below for Zoom meeting information – also included in the calendar invite. 

Meeting schedule & Guest speaker information

Meeting Date

All meetings will be held on Thursdays from 10-11 a.m.

Guest Speaker & Topic Meeting Materials/Recording Link
6/10 Business Etiquette & Other HR Best Practices
Suzie Allen, VBA, and Amy Mellinger, Powell Valley National Bank
6/17* Enneagram Workshop
Katie West (see below for more information)
6/24 Q&A with Realworld Founder & CEO
Genevieve Ryan Bellaire
EBL Guests: Terry Parker, TowneBank, and Brody Rotzoll, The Bank of Southside Virginia
  • Recording Link
  • See below under the “Additional Learning Opportunities” dropdown for more information on the Realworld platform.
7/1 VBA Emerging Bank Leaders Panel Discussion
Panelists: Melissa Crawford, Chesapeake Bank; Scott Griffin, Skyline National Bank; and Dorothy Welch, Blue Ridge Bank
7/8 Capstone Project Rotation Discussions with VBA Emerging Bank Leaders  
7/15 Presentation from the Federal Reserve Bank of Richmond
JM Nemish & Brian Thompson, Federal Reserve Bank of Richmond
EBL Guests: Jamie Johnson and Kari VanWassen, Farmers Bank
7/22 LinkedIn
Caitlin Croswell, American Bankers Association
Interview Skills & Resume Tips
Suzie Allen, VBA & Justin Kimlel, Essex Bank
7/29 Capstone Project Discussions & Mini-Presentations
Guests: EBL Members & VBA Staff
​Enneagram Workshop with Katie West | June 17th, 10am – Noon

*This session will run from 10 a.m. – noon and is designed for both the interns and their mentors.

During this session, interns and mentors will become familiar with the Enneagram to identify with one of the nine personality types so they can be aware of their own personality and use it in the best way possible while understanding general characteristics of other’s personality types. During the session, we will discuss:

  • Emotional Intelligence – position it as a core leadership competency to continually develop (good for professional and personal life) and the Enneagram as the tool to assist with that
  • Take away an understanding of the Enneagram personality typing system and how it operates as a fluid and dynamic system
  • Know ways to develop more effective connections with others based on their Enneagram type
  • Become familiar with the general characteristics of the 9 types
  • Become familiar with how each of the 9 types responds to stress and security
  • Assignment for post workshop learning experience

Enneagram Test Information

Before the session, mentors and interns may want to take a test to determine their Enneagram type. Below are two test options:

  • The RHETI from the Enneagram Institute. This test is one of the oldest in the market place have been available for over 20 years.  Katie recommends this test because it comes with a comprehensive report and the website is robust and full of good information too.  The test is $12. www.enneagraminstitute.com
  • EnneaApp. The EnneaApp has good information about the 9 types and makes for a nice, quick reference.  Simply search “EnneaApp” in the App Store on your phone to download the free app.

About Katie West

Weekly zoom meeting information

Use this information for all of the weekly meetings beginning June 10th! This information can also be found in the calendar invite and will be email to the interns each week. 

Join Zoom Meeting


Meeting ID: 846 4917 3274
Passcode: 358527

One tap mobile

+16465588656,,84649173274# US (New York)

+13017158592,,84649173274# US (Washington DC)

Intern Self-Evaluation

Please complete the self-evaluation here before you submit your certificate of completion checklist to your mentor/supervisor. As a reminder, a copy of your responses will be shared with your host bank and VBA staff. 

Additional Learning Opportunities

Pathways to VBA Connect & Protect

As an additional educational opportunity, interns have access to the monthly virtual sessions of Pathways to VBA Connect & Protect. The monthly Pathways sessions are by function area. Interns will register for each session they’d like to attend beginning in June. Interns also have access to the recordings and materials from all sessions, including the May sessions. 

Learn more, view recordings and register for upcoming sessions here.
Function Area Dates/Topics (All sessions will be held from 2:00-3:00 p.m. via Zoom; )
  • May 3: Reimagining Your Marketing Strategy in the Post-COVID World
  • June 7: The Magic of Marketing Automation is Doing More with Less
  • July 6: Making Your Digital Marketing Dollar Count
  • August 9: Mining for Gold: Driving Results with Your Data
Human Resources
  • May 24: Legal Hot Topics
  • June 28: Attracting and Retaining Talent in the Post-COVID World: Lessons Learned and Best Practices
  • July 26: Building Culture by Intention Amid Remote & Hybrid Workforce Model Shifts
  • August 30: HR Must Influence the Strategy, Not Just Implement It
  • May 17: Creating a Culture of Agility
  • June 21: Integrating DEI into Onboarding Learning Activities
  • July 19: Making Micro Work: 4 Approaches to Microlearning and Tips to Add Value for your Learners
  • August 26: Learning & Development Roles Re-imagined
Retail Banking
  • May 10: How to Re-Engage Your Team After a Pandemic
  • June 14: Eliminating the One-Size-Fits-All Approach: Building Modern Financial Experiences Through a Partner Marketplace
  • July 12: Clicks & Bricks: Blending the Convenience of Technology with the Branding Power of Brick & Mortar
  • August 16: Consumer Retail Banking Trends 
Enterprise Risk Management
  • May 18: 2021 and Re-Energized Bank Examination: What to Expect
  • June 22: ALCO and Balance Sheet Management in the Era of COVID-19
  • July 20: SOC Audit Reports
  • August 27: Managing Climate Change Risk Within the ERM Program
Operations & Technology
  • May 4: Stay Ahead of the Digital Demand
  • June 8: Five Faster Payments Updates from a Community Bank Insider
  • July 7: Elevating Your Fraud Prevention Strategies
  • August 10: Strategic Risk Taking
  • May 11: 2021 Cybersecurity Outlook
  • June 15: Outside the Box: Groundbreaking Innovations in Bank Security
  • July 13: Civil Unrest & Protests – How Banks Can Prepare
  • August 17: Bank Robbery in a Post-Pandemic World
  • May 25: Legal Update
  • June 29: Fair Lending Hot Spots
  • July 27: Banking Cannabis Customers
  • August 31: LIBOR and Its Implications on Commercial and Consumer Loans

Virginia Bankers school of bank management

The 2021 session of the Virginia Bankers School of Bank Management (Bank School) will be held in Charlottesville the week of August 2-6. On Tuesday, August 3, interns will have the opportunity to visit and shadow the first year classes. More information on this opportunity will be available soon!

Bank School General Session Zoom Links


Leveraging Diversity through Inclusive Leadership | Leslie Schreiner, FHLBank Atlanta


Passcode: 543639


Economic Update | Dr. Ed Seifried


Passcode: 246058


Digital Banking Trends | Rob Morgan, American Bankers Association


Passcode: 817598


Banking Leadership Panel | Maria Tedesco, Atlantic Union Bank; Leton Harding, Powell Valley National Bank & VBA Chairman; and Bruce Whitehurst, VBA 


Passcode: 876465


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About Realworld
Realworld Login Instructions

Visit their website or find them in the Apple app store to create your account for free!

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Intern Contact Information

2021 Intern Contact Information