Membership Development Team
P. O. Box 162407
Austin, TX 78716
Phone: (888) 353-3933
Membership Contact Form
An expertly-staffed hotline, federal regulatory tools, policies and procedures, and unlimited reviews for small-to-medium community banks across the U.S. — the only all-inclusive banking compliance advisory. C/A’s nearly 1700 products and tools support 48 separate bank compliance areas –an unlimited-access Bank Compliance Library – conforms to the most recently published federal banking rules and regulations. Whether you are building institutional exam-readiness or a bank compliance program, C/A has all the resources, access, and availability for one membership subscription. Co-owned by the Virginia Bankers Association and 28 other state bankers associations across the country. Contact C/A’s Membership Development Team at (888) 353-3933 or at: email@example.com. To learn more about C/A’s new Virtual Compliance Officer service or call (833) 683-0701.
Compliance Alliance Featured Q&A
If a customer calls and asks about our current rates, do we need to include a statement of “annual percentage yield” along with the rate?
In any oral response to a consumer inquiry on deposit rates, Regulation DD requires that you state the annual percentage yield. The interest rate may be stated in addition to the annual percentage yield:
“(e) Oral response to inquiries. In an oral response to a consumer’s inquiry about interest rates payable on its accounts, the depository institution shall state the annual percentage yield. The interest rate may be stated in addition to the annual percentage yield. No other rate may be stated.”
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