Fall 2020 Bank Manager 2-Day School
Two-day school that will strengthen your ability to lead others

Conference/Seminar/School Gail Queen

VBA Training Center
4490 Cox Road
Glen Allen, VA 23060

Are you a seasoned veteran of supervising others? Are you new to management? This is your opportunity to fine-tune and polish your managerial skills. Get the latest management tools. Learn the best practices. Build a productive team through effective planning, coaching, and decision making. Succeed at managing and leading others.

Do you dread performance evaluations? Bank Manager School will teach you to conduct meaningful performance evaluations. You will learn to establish routine sessions with your employees throughout the year. You will see the value of teaching your staff to become self-managed and self-reporting.

Bank Manager School offers a blend of critical management topics and targeted professional development tactics. You will strengthen your ability to lead others!

Register Now!

Agenda & Speakers

Vicki Kraai is the CEO of VK Solutions.  VK Solutions specializes in assisting community-minded financial institutions grow their people and profitability. Vicki is passionate about providing training and consulting to bankers and has over 25 years of experience as a community banker herself in the industry. Before launching her VK Solutions consulting consulting company, her career began at her family’s community bank in Nebraska where she served as a bank teller and eventually became CEO. In the middle of those years she ventured into credit card lending and was a member of the management team that launched the Cabela’s credit card program. Bankers value Vicki’s highly relatable and engaging “been there, done that” approach to all facets of her training and speaking engagements. She provides training and education to many state banking associations as well as customized programs for banks. Vicki serves on the faculty of the Graduate School of Banking in Madison, WI.

Registration Fees

VBA Members

Date Price
Through October 6, 2020 $495
October 7 – 27, 2020 $525
October 28 – November 18, 2020 $555


Date Price
Through October 6, 2020 $995
October 7 – 27, 2020 $1,025
October 28 – November 18, 2020 $1,055

Cancellation Policy

All cancellations will be charged a $25.00 administrative fee. Cancellations received less than 72 business hours before the program will be charged a $75.00 administrative fee plus any additional fees associated with the training. Substitutions are allowed prior to the beginning of course.

Special Needs & Americans with Disabilities Notice

If you have special needs that may affect your participation in this event, please contact Gail Queen to discuss accommodations.

Inclement Weather

In case of inclement weather, please check the VBA Event Hotline for updates on the status of VBA events.

Hotline Number (804) 819-4739

Hotel Information

Hyatt Place Richmond-Innsbrook
4100 Cox Road | Glen Allen, VA 23060

The VBA has reserved a block of rooms at the Hyatt Place Richmond-Innsbrook for $124.00 plus taxes/fees.  In order to take advantage of this reduced rate, reservations must be made by October 20, 2020.  Reservations can be made online here.


View sponsorship and exhibiting opportunities here. Contact Amy Binns at 804-819-4726 for more information.