2021 Compliance School – Lending Track
Participant Resources

Internal Links Kristen Reid


Zoom Log-in & Daily Recordings

Zoom Log-in Info & Recording
September 27, 2021

Join the September 27 Lending Track session here

Meeting ID: 852 4702 0480

Passcode: 168458

october 4, 2021

Join the October 4 Lending Track session here

Meeting ID: 879 3730 4974

Passcode: 323368

October 7, 2021

Join the October 7 Lending Track session here

Meeting ID: 829 7936 4340

Passcode: 205075


Recordings will be posted within 24 hours of the end of the day’s session. 

September 27th Lending Track: Access the recording here.  Passcode: 6UcCA6!D.

October 4th Lending Track: Access the recording here. Passcode: 6A0k$p^5

October 7th Lending Track: Access the recording here. Passcode: 0V5F6^DT

Instructor Information

Michelle Strickland, CRCM
Managing Partner | Co-President

As co-president and managing partner, Michelle guides TCA’s strategic vision and fosters a culture of excellence at the firm.

Having “grown up” in loan origination and operations, Michelle specializes in all areas of lending and lending compliance, and TRID and HMDA compliance are of interest to her. Michelle began her career on the teller line, giving her a top-to-bottom understanding of banking. She draws on her 30-plus years of experience to bring a thoughtful, methodical approach to each compliance engagement.

An in-demand speaker and educator, Michelle regularly shares her expertise at industry events like the Chicagoland Compliance Association and the Virginia Banker’s Association and during teaching engagements at the Illinois Bankers Association and the Virginia Bankers Association.

Though banking is Michelle’s career calling, she once thought she would be a writer. When she has right and left-brain struggles, she turns to cooking, gardening, and home brewing as creative outlets. As a Master Gardener, she is constantly planning her vegetable garden and tweaking her landscape. Michelle and her husband create and test new brewing recipes that they share with family and friends.

Margaret F. Dollinger, CRCM
Compliance Consultant & Fair Lending Specialist

A veteran Virginia banker whose compliance focus centers on the loan side and the many components of Fair Lending, Margaret Dolinger’s ability to analyze credit data, operational processes, branch performance and support fraud investigation research positions her strategically well in the TCA compliance support spectrum.

Assigned to TCA’s East Coast regional office in Sykesville, MD but operating from Charlottesville, VA, Dolinger primarily assists TCA client banks in the Mid‐Atlantic states, although her extensive banking credentials have led to TCA compliance assignments throughout the country.

Prior to joining TCA in 2015, Ms. Dolinger was a Senior Auditor I at Union Bank & Trust, in Ruther Glen, VA.  Earlier she held a similar position at Virginia Financial Group, which became StellarOne Bank and was acquired in 2014 by Union Bankshares Corp., the Richmond, VA‐based holding company for Union Bank & Trust.

Ms. Dolinger also has held credit analyst, mortgage quality control and escrow positions – all with a Fair Lending overtone – at banks, mortgage companies and title companies in Virginia.

Ms. Dolinger received her CRCM (Certified Regulatory Compliance Manager) certification in 2014.

Subject matter expert in Fair Lending laws and Community Reinvestment Act, Ms. Dolinger enjoys assisting banks in seeking opportunities in outreach efforts to fulfill community credit needs.

Outside of work, Ms. Dolinger is heavily involved in the soccer community with focus on young and special needs soccer players. Other interests include cooking and park adventures. Finally, Ms. Dolinger is a Star Wars and Marvel geek.

Monique Reyna
Compliance Associate

Monique Reyna brings a wealth of knowledge and experience to TCA’s impressive team of compliance professionals. Along with over 25 years of experience in lending operations, she has earned both a Bachelor’s Degree in Organizational Management and a Master’s in Business Administration.

Ms. Reyna’s experience in virtually every aspect of lending uniquely qualifies her in her role with TCA. She began her career at Freddie Mac as an administrative assistant, and shortly thereafter began working on seller/servicer audits. During her early career, she held positions in every area of lending including processing, underwriting, closing, post-closing and servicing.

For 14 years prior to joining TCA, she served as both a Vice President and Senior Vice President of Lending, supervising both loan origination and servicing. Ms. Reyna was responsible for regulatory compliance within the lending department. In this capacity, she developed bank policies and procedures, conducted internal compliance reviews for new loan originations and loan servicing, reviewed the year-end HMDA LAR for accuracy, and provided staff training.

Ms. Reyna joined TCA in May, 2016.